Special Financial Relief Programme (SFRP)

Working together with the MAS, the SFRP is aimed at helping our households and companies tide over this crisis as Covid-19 increasingly impacts the economy of Singapore.

Customers should get in touch with their banks to understand in greater detail how they may benefit from the Programme, with the contact information below. Please do NOT visit your bank branches unless you have to, and maintain social distancing if you do.

The SFRP covers SME loans, as well as consumer mortgages and unsecured credit, and is intended to help our customers through their temporary shortfall in household income and business revenues caused by this crisis situation. We urge everyone to be prudent with their finances during this period.

Borrowers should bear in mind that repayment deferments and tenure extensions will result in higher total interest costs over the course of the loan. Borrowers should defer repayments only if they need to.

Please click here for the MAS Media Release on 31 March 2020.

Please click here for the MAS Media Release on 30 April 2020.

Contact Information of Banks/FIs offering SFRP 

Bank/Financial Institution

Contact 

DBS Bank

go.dbs.com/covid19-support

OCBC Bank

1800 249 5626 / (65) 6538 1111

https://www.ocbc.com/group/covid19-support/index.html

United Overseas Bank

1800 226 6121

Bank of China

1800 669 5566

enquiry.sg@bankofchina.com

CIMB Bank

sg.commercialbanking@cimb.com

https://www.cimbbank.com.sg/en/business/news-and-promotions/promotions/covid19-schemes.html

Citibank

Please contact your relationship manager

customer.assistance.sg@citi.com (with subject: COVID Assistance)

HSBC

Please contact your relationship manager

HL Bank

(65) 6512 8368

Call-Centre@hlbank.com.sg

Industrial and Commercial Bank of China

(65) 6369 5588

icbcsg@sg.icbc.com.cn

Maybank

1800-777 0022

cs@maybank.com.sg

RHB

1800 323 0100

Standard Chartered Bank

(65) 6743 3000

American Express

Please call the number on the back of your card.

Diners Club

(65) 6571 0100