CONSUMER BANKING

Code of Advertising for Banks

Code of Consumer Banking Practice (Last Revised: June 2022)

Code of Practice for Banks - Credit Cards

Code of Practice for Banks - Unsecured Credit

Guidelines for Handling Customers Who Lack Mental Capacity

Code of Banking Practices – PDPA V1.1

For more information specifically on assessment matters relating to the Client Advisor Competency Standards, please visit http://www.ibf.org.sg

For more information on MAS Guidelines for E-Payments User Protection, please visit https://www.mas.gov.sg/regulation/guidelines/guidelines-for-e-payments-user-protection