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  • HOME
  • ABOUT US
    • ROLE
    • VISION, MISSION AND VALUES
    • CORPORATE MILESTONES
    • MANAGEMENT
    • MEMBERSHIP
    • MEMBER BANKS
    • COMMITTEES
    • AFFILIATES
    • AGM
  • INDUSTRY GUIDELINES
    • AML/CFT Industry Partnership (ACIP)
    • Business Resilience & Continuity
    • COMMODITY FINANCING
    • CONSUMER BANKING
    • CYBER SECURITY
    • FinTech
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    • OUTSOURCING
    • Physical Security
    • PRIVATE BANKING
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    • SMALL BUSINESSES
  • BENCHMARK RATES
    • SOR to SORA
    • SIBOR Enhancements
    • SIBOR and SOR Rates
    • K2 RATES
    • PRIME LENDING RATES
  • CONSUMER BANKING
    • SGFinDex
    • Covid-19 Relief Measures
    • FAQ for Consumers
    • Consumer Guides
    • PayNow
    • FAST
    • GIRO
  • SME
    • Covid-19 Relief Measures
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    • PUBLICATIONS
  • NEWSROOM
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    • Letters
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INDUSTRY GUIDELINES

CONSUMER BANKING

Code of Advertising for Banks

Code of Banking Practices – PDPA

Code of Consumer Banking Practice (Last Revised: Nov 2017)

Code of Practice for Banks - Credit Cards

Code of Practice for Banks - Unsecured Credit

Guidelines for Handling Customers Who Lack Mental Capacity

For more information specifically on assessment matters relating to the Client Advisor Competency Standards, please visit http://www.ibf.org.sg

industry guidelines

  • AML/CFT Industry Partnership (ACIP)
  • Business Resilience & Continuity
  • COMMODITY FINANCING
  • CONSUMER BANKING
  • CYBER SECURITY
  • FinTech
  • HUMAN RESOURCE
  • INVESTMENT BANKING
  • OUTSOURCING
  • Physical Security
  • PRIVATE BANKING
  • RESPONSIBLE FINANCING
  • SMALL BUSINESSES

#12-08, MAS Building

10 Shenton Way, Singapore 079117

Tel: (65) 6224 4300 / Fax: (65) 6224 1785

Email: banks@abs.org.sg

QUICK LINKS

  • AEOI/CRS
  • Dr Goh Keng Swee Scholarship
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EXTERNAL LINKS

  • Credit Counselling Singapore
  • Consumer Credit Bureau
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