FAQS

• Covid-19 Relief Measures

  • Special Financial Relief Programme (SFRP)
  • Extended Support Scheme (ESS)
• FAQ for Consumers

  • Banking Hours
  • Handling Mental Capacity Act - Lasting Powers of Attorney - Court Deputies
  • Cheques
  • Credit Card Chargeback & Dispute Resolution
  • Credit Limit Management Measure
  • Debt Consolidation Plan
  • Double Swiping
  • E-Banking
  • FAQ - E Payment Guidelines
  • Fire Insurance For Condominiums
  • Mobile Malware targeting Mobile Banking Customers
  • Payment Card Security
  • Rates & Charges
  • Repayment Assistance Scheme
  • SG50 Notes and Folders
  • Revised Credit Card and Unsecured Credit Rules
  • Others
• Consumer Guides
• PayNow
• FAST
• GIRO